Customer Help

Our happiness team is always here to assist.

Frequently Asked Questions

Orders and Shipping

Optimal file types should be AI, EPS or SVG.

Absolutely! We maintain your artwork in our secure database for seamless reordering and easy application to other products.

Certainly! During the design process, upload your image, and a pop-up will inquire about the number of colors and their Pantone codes. While this step is optional, providing Pantone colors ensures a precise match. If you opt not to input Pantone colors, we’ll closely match them. Note that for a few products, exact PMS matching may not be feasible due to printing process limitations, as indicated on the product page.

Absolutely! We cater to customers globally. Contact us for options and pricing.

We accept all major credit cards and PayPal.

Cancellation is possible anytime before the order enters production. Once items are imprinted, cancellations cannot be accepted. If you need to modify your order, feel free to contact us, and we’ll gladly assist you.

We collect all relevant taxes for goods and services shipped to California and New Jersey. If you’re located in CA or NJ and qualify for tax exemption, inform us, and we’ll address it accordingly.

Absolutely! Reach out to us, and let’s explore what discounts we can offer for your high-volume needs.

If you want to learn more

Promotional products

Absolutely! A recent study reveals that 79 percent of individuals who received a promotional product in the last six months have researched the brand, and 83 percent are more likely to do business with the company.

Promotional products are beneficial for all companies and industries. Presently, the top 10 buyers of promotional products include healthcare, education, financial, and nonprofits.

According to a study, the best-selling promotional products include apparel, drinkware, pens, travel, and technology items.

Promotional products undergo various printing processes. While screen-printing and pad-printing are popular for one-color designs, full-color digital printing, embroidery, embossing, and engraving are gaining popularity.

Most customers personalize promotional items with their company logo, school mascot, favorite saying, or unique artwork. Choose from our vast array of customizable templates online to meet your specific needs.

Consider factors such as the material of the product, the complexity of the design, and your budget. Our experts can guide you in selecting the most suitable printing method for your specific needs.

Absolutely! We offer eco-friendly printing options, including soy-based inks and recycled materials, ensuring that your promotional products align with sustainable practices.

Relevance is crucial. Align the promotional product with your brand message and campaign goals. Practical and unique items tend to leave a lasting impression, enhancing the overall success of your marketing efforts.

E-mail proof

You will receive a complimentary email proof for your custom artwork before we proceed, ensuring accurate production of your order.

Price matching

We will beat any advertised price!

Express Shipping

Get your favorite promotional products just in time for your next event.

100% Secure Checkout

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